Strategic Planning and Performance (Higher Education Example)
1. We have placed emphasis on analyzing assessment of institutional past failures or performance shortfalls?
2. We have placed emphasis on analyzing regulatory, legislative or accreditation issues in higher education?
3. We have placed emphasis on studying the development of and investment into new educational markets?
4. We have placed emphasis on integrating the advancement, development and marketing department functions of our institution?
5. We have placed emphasis on setting financial and non-financial standards and measurements as tools for managerial oversight from the outset?
Strategic Marketing Management (Military and Business)
1. We have a succinct marketing statement that differentiates our services from other competitors?
2. We have pre-established annual and monthly goals that are measurable, timely and understood by our team?
3. We collect information and can factually explain our present and potential customers' motivations, unmet needs and what they expect of us (our products and services)?
4. After periodic marketing reviews, we communicate needed changes throughout our command team?
5. There exists a current, up-to-date "Sales Interview" system that gets your organization its targeted results?
Quality Production Management (Business - Manufacturing)
1. Different levels of management in the organization can view critical production and manufacturing management processes to effectively monitor all production and manufacturing efforts?
2. Our company has the appropriate levels of data accuracy to support business excellence?
3. We have an updated, comprehensive description and/or checklist of methods, material, manpower, machinery and manufacturing requirements necessary for production?
4. Changes in any production and manufacturing processes are documented for future use?
5. We understand and use statistical techniques throughout the company as a tool for decision-making and control of production and manufacturing processes?
Project Management (Business)
1. The strategic business goals and objectives for the organization as a whole are clear to me?
2. Project performance is a part of employees' formal performance objectives across the organization?
3. Customer requirements were clearly identified?
4. A new person to the project could effectively use the plan to manage the project?
5. At the close of the project, a systematic audit of the project was conducted?
1. Is the strategic planning for your school reviewed and updated at least once a year, inclusive of personnel (faculty and staff) within the school necessary to develop broad-based ownership of its implementation, and interrelated and appropriate to the institution?
2. Does your school evaluate the difference between desired and actual results of each educational objective or outcome achieved?
3. Does your school have periodic evaluations from either employer or potential employer studies?
4. Has your school evaluated its success with respect to student achievement in relation to the school's purpose, including as appropriate, consideration of course completion, state licensing examinations, job placement rates and alumni success stories?
5. Are the procedures for budget planning in your school evaluated regularly?
Quality of Work Life (Any Type of Organization)
1. Top management has a plan to close the gap between where we are now and their vision?
2. Leadership cares about people in the organization?
3. We have a climate that facilitates continuous improvement?
4. People in the organization see tasks as predictable?
5. People in the organization help eliminate policies and procedures that are barriers to effective teamwork?
So, how did you do in the categories you picked? These are just as sample of the more detailed questions we can customize for you in powerful ways to improve your organization's performance and profitability. Besides those shown above, we also have surveys for IS09000, customer satisfaction, work force development and many more.